Guarantee and Satisfaction
Secure and Protected Purchase
We place great importance on ensuring that all data shared with us is secure and protected and is treated confidentially. All personal information is stored exclusively for internal purposes. For order processing through a payment service provider, all data transfers are encrypted and used for credit evaluation.
Customer Service with Heart
Customer satisfaction is incredibly important to us. If you have any questions or requests, please don’t hesitate to contact our professional customer service team via email, through our contact form, or via Facebook Messenger. You can also find answers to frequently asked questions on our FAQ page.
Satisfaction Guarantee
We understand that every buyer wants to receive their order as quickly as possible. That’s why we strive to deliver within 2 to 3 business days. If you are not completely satisfied with the product, you have the option to return it for a refund. The product must be returned in its original condition within 14 days of delivery, and the buyer must request the return via email, after which a return form will be sent for completion.
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In quanto tempo fate la consegna?
I tempi di consegna di solito sono di 7- 12 giorni lavorativi. Se l'ordine viene fatto di venerdì, viene spedito appena il lunedì.
chi si occupa della consegna?
Della consegna gratuita si occupa il corriere espresso GLS, che avvisa il destinatario tramite SMS/e-mail.
Quanto costa la spedizione?
Le spese di spedizione sono pari a € 4,90, per ordini superiori ai € 35 le spese di spedizione sono gratuite.
Quali sono metodi di pagamento?
Offriamo i seguenti metodi di pagamento:- tramite Paypal- con la carta di credito Visa, Mastercard.